Help for Leaking Hydraulic Cylinder on Katool Equipment

If you notice a leak from the hydraulic cylinder on your Katool Automotive Equipment lift, it is important to address it promptly to ensure safety and optimal performance. This guide will help you gather the necessary information so our support team can assist you effectively.

Steps to Report a Leaking Hydraulic Cylinder

Follow these instructions carefully to document and report the issue:

1. Locate the serial number sticker on the upright post of your lift. This allows us to identify your specific equipment model and manufacture date.
2. Take clear pictures of the leaking area of the hydraulic cylinder and the serial number sticker. Ensure the images are well-lit and focused to clearly show leak details and identification information.
3. Submit these pictures along with your request for assistance through our tech support form. Include a brief description of the leakage and any recent events that might have contributed to it.

Important Tips

- Do not attempt any repairs until you have received guidance from our technical support team.

- Avoid using the equipment if the leak is severe to prevent further damage or safety hazards.

- Keep your lift clean and dry around the leak area to help clearly show the issue in photos.

Contacting Katool Support

For support requests and further assistance, please submit a form at http://tinyurl.com/katoolform. Our team is dedicated to providing prompt and professional help to get your equipment back in service quickly.